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Panama Car Rentals ★★☆☆☆

https://www.panamacarrentals.com/ | +507 6330-3334

Company Description

Panama Car Rentals is a small, family-run vehicle hire company based in Coronado that often struggles to meet the needs of travellers, expats, retirees, and digital nomads. Their fleet includes cars with limited options in style and condition, which can make exploring Panama less comfortable than expected. The company's supposedly clear pricing is often confusing, and their multilingual support (English, Spanish, and French) is inconsistent. Frequent issues with delivery and pick-up services add unnecessary stress rather than convenience. Despite their attempts, many customers report outdated vehicles, unreliable customer service, and unclear policies, often leading to a frustrating rental experience.

  • Limited and aging vehicle selection: mostly compact and less reliable models
  • Inconsistent multilingual support causing communication problems
  • Unreliable delivery and pick-up services that disrupt travel plans
  • Pricing that can be unclear with unexpected extra charges
  • Small family-run business with mixed customer satisfaction
Rent a car from Panama Car Rentals
Address:
Coronado Mall, Coronado, Provincia de Panamá Oeste, Panama

Panama Car Rentals rating

Discover a detailed overview of Panama Car Rentals’s customer feedback, featuring highlighted reviews, ratings, and a clear summary that reflects the experiences of real renters.

2.2
★★☆☆☆
11 customer reviews
5 ★
0
4 ★
0
3 ★
4
2 ★
5
1 ★
2

Review Highlights

  • Decent experience, but the car was not as advertised online
  • Affordable pricing with decent cars but longer wait times
  • Not the best experience but understandable due to high demand season

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What customers say about Panama Car Rentals - reviews and ratings

3 of 5 | ★★★☆☆ |

The vibe here is easygoing and customer service folks were friendly and helpful. The vehicle I rented was pretty standard but drove well. Paperwork was simple and no hidden fees, which I always appreciate. For anyone looking for a no-fuss rental in Panama, this place fits the bill nicely.

1 of 5 | ★☆☆☆☆ |

The car I got looked tired and not properly cleaned inside. The air conditioning barely worked and there was a persistent rattling noise. Tried reaching customer service to report it and fix the problem, but they were slow to respond. Definitely not the level of quality I anticipated from an established rental company.

3 of 5 | ★★★☆☆ |

Yo, if you just need wheels without blowing your budget, Panama Car Rentals is solid. I grabbed a car last-minute, and they hooked me up with a decent ride. The process was chill and easy, and the price was right. Car had a few dings but drove fine. Would use again if I'm back in Panama for sure.

1 of 5 | ★☆☆☆☆ |

Honestly, I was pretty upset. I had booked a car weeks in advance, but when I showed up, they told me none were available. They offered a smaller vehicle at an extra cost, which felt like a total bait-and-switch. Communication was slow, and their customer support was not helpful. If you want hassle-free rental, look elsewhere.

2 of 5 | ★★☆☆☆ |

I appreciated the warmth of the customer service team, they helped me understand all costs upfront. The cars available were limited during my visit, I couldn’t get the exact model I wanted but was offered a downgrade at the same price. The rental was budget-friendly, but I’d love to see a larger selection next time.

3 of 5 | ★★★☆☆ |

I rented a car from Panama Car Rentals last month. The car was clean and ran smoothly throughout my trip. The staff was friendly, although the pickup process took a bit longer than expected. Overall, it was a reliable service and I felt safe driving around. I would consider renting from them again when visiting Panama next time.

2 of 5 | ★★☆☆☆ |

I tried Panama Car Rentals for a week and found their cars okay. Customer service was polite but not very proactive. The vehicle's fuel efficiency wasn’t great, and I noticed a strange noise that made me uneasy. For the price, I think there are better companies with newer fleets. Not terrible, just average.

2 of 5 | ★★☆☆☆ |

Booked a mid-size sedan on their website but got an older model with some scratches. Customer service was polite but couldn’t offer much compensation. The rental process was straightforward and the vehicle was mechanically fine, so the trip wasn’t ruined. Fair price but expect some discrepancies between pictures and actual cars.

3 of 5 | ★★★☆☆ |

Had a rental for 10 days. The rates were competitive and included basic insurance, which was a bonus. The cars were in good condition, though the pickup took nearly an hour, which was inconvenient. However, the overall experience balanced out positively. I recommend booking early to avoid delays.

2 of 5 | ★★☆☆☆ |

So, rented during peak holiday season. Vehicle quality was fine, looked a bit aged but no mechanical problems. The thing is the lines were long and the waiting took almost two hours. Guess demand was crazy, but a little better preparation on their part would’ve made a difference.

2 of 5 | ★★☆☆☆ |

While the car was spotless and ran perfectly, I felt the staff were indifferent to my concerns. When I called about a billing issue, they took days to respond. The pick-up location was easy to find, and the process was quick, but customer care requires improvement to make the experience more enjoyable.

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