https://www.jamesblond.co.nz/ | 0800 525 663
Operating in Auckland, New Zealand, James Blond Rentals provides cars, vans, and trucks for rent but often does not live up to customer expectations. Though promoted as affordable and convenient, many renters report vehicles that are old, not well cleaned, or poorly maintained. The booking and pick-up process can be slow during peak periods at Auckland Airport, with inconsistent staff communication. Despite claims of flexible rental options and clear pricing, some customers have faced additional fees and unclear conditions, causing frustration. Even with decades in business, the company’s overall service and vehicle quality remain inconsistent compared to other local rental options.
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Write Review about James Blond RentalsI appreciated how attentive the staff were at James Blond Rentals. The cars were well-kept and enjoyable to drive. That said, some of the policies, like mileage limits and insurance terms, felt on the stricter side. If you’re mindful of that, though, it’s a strong rental option down here.
I rented a car here and was really impressed by the cleanliness and smooth drive. Staff was alright too. Just a heads-up - some of the rental terms, especially around fuel policy and mileage, are a bit tricky. If you read fine print carefully, it’s all good. Definitely a solid choice for anyone wanting style on the road.
I’ve rented from James Blond Rentals twice this year while visiting New Zealand. Both times, the staff was welcoming and made sure I understood everything. The cars were reliable and well-maintained. Minor hiccups here and there but nothing major. Really appreciate their dependable service.
The team at James Blond Rentals helped me understand all terms clearly. The rental itself was straightforward; however, the car I received had some small mechanical noises that were a bit concerning. It didn’t impact my trip much but would hope for better maintenance in future rentals.
Booked a car with James Blond Rentals for a New Zealand trip and it was absolutely hassle-free. The pickup was quick, the car was in solid shape, and the staff were cool and helpful. No long queues or excessive paperwork, just straight-up friendly service. I highly recommend for anyone wanting a chill rental experience!
Rented a car from James Blond Rentals and dug the vibe - friendly staff and nice cars. The booking was smooth, vehicle was as expected. However, the return process was a bit drawn out and unclear about final billing, which made the end of my rental less relaxing. Hope they fix that soon.
I chose James Blond Rentals for their affordable rates. The car was neat and ran well. However, I got hit with a couple of surprise charges when settling the bill that weren’t made clear beforehand. Overall, a decent rental experience, but I wish pricing was more transparent upfront to avoid surprises.
I found James Blond Rentals to offer competitive pricing and decent cars, but the customer service was less than stellar. The staff seemed rushed and not very attentive to my questions about the rental terms. Although the vehicle was clean and functional, I expected a smoother overall experience given the company’s reputation.
From my initial inquiry to returning the vehicle, James Blond Rentals handled everything professionally. I appreciated their prompt replies and clear info about the rental process. The car ran well and was clean. Would definitely use them again when visiting New Zealand!
The vehicle was nice and fairly priced but I had to spend extra time sorting out the booking confirmation. It wasn’t as immediate as other companies I’ve used. Still, no big deal in the grand scheme. I’d consider renting again if they improve their online booking speed.
The guys at James Blond Rentals were chill and friendly, which made things easy. But the car I got wasn’t the exact model I booked and it had a few scratches I hadn’t expected. Not cool. They did offer a small discount though, which was nice. I hope they take care of their ride condition better in the future.
They offer some really cool cars you don’t see often, which was a big plus. However, when I arrived for my pickup, there was a delay that wasn’t communicated clearly, which was frustrating as I was on a tight schedule. Once I got the car, everything was fine, but better communication would make this company a 5-star for me.
I liked the variety and quality of cars James Blond Rentals offers, plus the prices are fair. The only downside was their return options which felt a bit rigid. Would be great if they offered more flexibility for drop-offs at alternative locations. Otherwise, very satisfactory experience.
I loved the cars they had available: modern and clean. Prices were reasonable, and overall the process was easy. My only gripe would be that the pickup line was a bit slow during peak hours. Still, nothing that ruined the trip – just some room for efficiency improvements at the counter.
The service was fine, I got a good car for my trip, and the staff was polite. However, booking through the website on my phone was pretty frustrating. Pages loaded slowly and it wasn’t very intuitive. They should work on mobile optimization to improve the user experience. Hopefully, next time it will be better.
James Blond Rentals has an impressive fleet with some pretty slick cars. But man, the website was a pain to navigate, and the confirmation emails had errors. It took a few calls to get everything sorted, which was annoying. The cars are dope, but the backend booking system definitely needs an upgrade to match the quality of the vehicles.
Super chill rental with James Blond. Loved the car I got, it was legit and clean. But gotta say, the wait times for pickup were a drag on busy days. Not huge delays, but enough to make me wanna book earlier next time or try to avoid peak hours.
Yo, these cars from James Blond Rentals are sick, but don’t get caught out by extra fees they don’t tell you about upfront. It killed my budget a bit. They’re alright on customer support once you call, but I wish they were upfront on all costs from the jump. Otherwise, cool rides for sure.
