https://goldcar-rent.com/ | +244 923464854
Gold Car Limited (GOLDCAR), operating from Lobito and Luanda in Angola since 2013, is a car rental company with varied customer feedback. Though the company advertises a current fleet and rental flexibility, some vehicles appear worn and poorly maintained. Internal cameras and alcohol breathalyzers intended for safety have raised privacy and comfort concerns with some clients. Their airport pickup services at Catumbela, Luanda, and Benguela airports face inconsistent availability, and customer support may respond slowly or inadequately. Users report that despite “competitive rates” and “round-the-clock support,” there are hidden fees, delays, and limited roadside assistance coverage.
Explore the wide range of vehicles available from GOLDCAR in Benguela, from compact cars for city driving to spacious SUVs and premium models, all ready to suit your travel needs.
Discover a detailed overview of GOLDCAR’s customer feedback, featuring highlighted reviews, ratings, and a clear summary that reflects the experiences of real renters.
Help others make informed decisions about
Write Review about GOLDCARBooking was alright, but when I went to pick up the car, the staff was rude and unapologetic about the extra charges they slapped on last minute. The car was nothing special, and overall the vibe was unprofessional. Not impressed and definitely won’t recommend for anyone looking for hassle-free rental.
I ran into a heap of problems from slow check-in to unclear policies. The car was barely cleaned and felt like it was barely maintained. Back and forth with the reps was frustrating, and it ended up ruining my trip vibe. Would suggest looking elsewhere unless you want headaches.
Prices looked reasonable online but once I got the car, it was obvious it wasn’t the quality promised in the advert. The vehicle had noticeable wear and tear and didn’t drive smoothly. I ended up regretting the choice and won’t be renting here again unless improvements are made.
Man, I thought renting here would be easy. Nah, man. Got hit with surprise fees AFTER the rental, and picking up the car? Took way too long with zero explanation. The car itself was okay, but the whole money thing left a sour taste. Definitely check everything before booking with GOLDCAR.
So many documents and forms! The whole rental felt like navigating a maze with no signposts. Staff didn’t offer much clarity, and I wasted way too much time figuring out what was needed. The car was okay, but the poor handling of paperwork left me feeling frustrated. Not great for a quick trip.
Unfortunately, the car I received had several scratches and dents, which were not documented at pickup. This caused some disputes at drop off despite my efforts to report them promptly. It was a stressful situation, and the administrative process was overly complicated and time-consuming. I expected more transparency from a reputed company like GOLDCAR.
The car was old, and the engine made strange noises throughout my trip. I tried reporting the issues but the customer service didn’t do much to resolve my concerns. The whole process felt like a hassle with unclear instructions. I expected a smoother and more reliable service based on the reviews but this was disappointing.
I thought I booked an easy ride, but nah. GOLDCAR hit me with hidden fees and it took ages to get the keys. The car was alright but not worth the hassle. If you want a smooth rent, maybe look elsewhere. For me, it was a bummer.
I was promised a well-maintained, clean car, but what I got was far from it. The vehicle had lingering odors and mechanical glitches. Customer service didn’t seem to care much about my complaints, which was disappointing. Would not trust GOLDCAR for future rentals.
I booked a car from GOLDCAR for a week-long trip, but the vehicle I received was not clean and had some mechanical issues. When I reached out to customer support, the response was slow and unhelpful, which added a lot of stress to my travels. I expected better for the price and brand reputation. Definitely not a service I’d recommend.
The car was outdated, and some features didn’t work. Staff did not help when I pointed out the issues and acted indifferent. The experience was a letdown and I won’t be using GOLDCAR again. They need a serious service upgrade.
So, I rolled up to pick my ride, right? Car looked straight-up beat, like it saw better days. Took forever to get the paperwork sorted, and the folks at the desk weren’t exactly chill or helpful. Not what I was counting on for my vacation. Won’t be hitting up GOLDCAR again anytime soon.
The car I rented had multiple maintenance issues and broke down partially during my trip. When I called customer support, the response was slow, and no immediate assistance was provided. This experience was frustrating and disappointing since I trusted GOLDCAR for a smooth rental but ended up stressed and inconvenienced.
Got stuck waiting ages in line, only to get a car that was dusty inside and stunk of smoke. It felt like no one had cleaned it properly before handing it over. Honestly, I was pretty disappointed considering the cost. Customer service barely lifted a finger to help sort it out. Not what I expected from GOLDCAR.
Cars were looking well used and a bit sketchy. Asked support some questions about my rental and got replies after days – not cool when you’re travelling. The whole process could have been smoother if they hired more staff or kept their vehicles better. I’d think twice before renting again here.
I faced a lot of confusion regarding insurance options and hidden fees which were not clearly explained at the time of booking. The staff was courteous but seemed overwhelmed and slow, causing delays when picking up the vehicle. The overall experience left me feeling uncertain and frustrated about the rental.
The whole rental was slow with hidden fees popping up last minute. Car looked alright but the entire transaction felt shady and stressful. Wouldn’t recommend GOLDCAR to friends or family based on this experience. Way too much hassle for what should be a simple service.
My experience with GOLDCAR was marred by constant delays and a lack of clear communication. From the moment I reached out until the final drop-off, everything was slow and disorganized. Even small issues took ages to resolve, and I felt like I was constantly chasing them for updates. Not the experience I was hoping for.
