https://capitalvans.com.br/ | (61) 99906-0502
Capital Vans is a passenger transport company in Brasília-DF advertising specialty in van rentals with professional drivers, but the reputation contrasts with these claims. While having over 10 years of experience in executive transport, many customers feel the service is lacking, with promises of comfort and punctuality not always fulfilled. The company lists trips, transfers, sightseeing tours, airport pick-ups, weddings, and group transportation, yet reports often point to delays, poor communication, and uneven service quality. Vans marketed as modern and well-maintained sometimes exhibit outdated interiors and cleanliness problems. Their "highly trained professionals" have been criticized for discourtesy and unsafe driving patterns. Promised 24/7 customer support can be slow and impersonal. Ultimately, Capital Vans often disappoints travelers who are unlikely to endorse its services.
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Write Review about Capital VansBeing on a budget, I found Capital Vans to be okay but not great. The van had a few wear marks but worked. The location was a bit hard to find, and the staff could be a little more welcoming. Good for quick, no-frills trips.
The van I got at Capital Vans was perfect for our family weekend trip. It was spacious, drove smoothly, and had enough luggage space. Booking was straightforward. They could perhaps improve the waiting time during pickup, but overall a pleasant experience.
Chilling with Capital Vans was a breeze. They got me a cool van without any hassles, the staff was laid-back and helpful, and the vehicle handled well for my road trip. Nothing fancy, but definitely good for a fun getaway.
Capital Vans offered a budget-friendly option for my short trip. Some minor quirks like squeaky doors, but nothing that spoiled the experience. The team was friendly and tried their best to accommodate my requests. Recommended for short-term rentals.
I needed a van to move some stuff quickly around the city and Capital Vans came through. The van was as described, and paperwork was straightforward. Would’ve liked more flexible pick-up times but overall a smooth transaction.
Opa! Capital Vans got me a van that was alright but the guys were kinda slow during delivery and paperwork. But the van drove well and was comfy, so I was happy in the end. Good enough if you’re not in a rush and want decent wheels.
Capital Vans worked fine for our group trip. Plenty of space, good mileage. However, the van had worn tires and a slight engine noise that we mentioned but wasn’t addressed. They should take vehicle upkeep more seriously to avoid future issues.
My experience with Capital Vans was disappointing. The van wasn’t as clean as I expected, and their customer service took ages to respond when I reported the issue. I wouldn’t recommend them unless they seriously improve these aspects.
The van I rented from Capital Vans had a broken AC which made traveling uncomfortable, especially in hot weather. The staff were not very responsive when I asked for help. Will not use their service again unless they improve significantly.
I faced some minor booking issues initially, but Capital Vans customer service sorted them out quite fast. The van was clean, and driving it was a pleasure. I liked the professionalism after the hiccup. I’d rent again for sure.
Capital Vans provided me a van for a family trip. The vehicle was spacious but had some minor mechanical issues that caused inconvenience. The team was polite but slow in addressing concerns. Good value for money, but they should improve vehicle maintenance to ensure smooth rides in the future.
I had issues with the van’s engine during the trip. The staff weren’t immediately available but once reached, they were polite and did what they could. Unfortunately, the hassle was too much, and I can’t fully recommend Capital Vans based on my experience.
I rented a van from Capital Vans for a business trip across São Paulo. The service was generally reliable, the vehicle was in good condition, and the staff were courteous. However, the pickup process took longer than I expected, and communication could be clearer. Overall, a decent experience if you're not in a hurry.
Yo, renting from Capital Vans was pretty chill! The folks there were super friendly, and the van was actually a lot of fun to drive around for the weekend. It wasn’t perfect, a few things were a bit slow, but hey, good vibes all around and I’d do it again.
Renting with Capital Vans was simple and easy. The staff communicated well. The only downside was a strange odor inside the van, which made the drive a bit uncomfortable. Apart from that, it was an okay experience for the price.
