https://turo.com/au/en/drivers/32975913 | +61-420 279 495
BGS & Son claims to be a boutique luxury car rental and rent-to-own provider, but their limited harbourside location in Rose Bay, Sydney, NSW, makes access inconvenient. Their fleet supposedly includes high-end models like BMW M2, M3, M4, Audi RS Q3, and Porsche Macan S, though availability is often inconsistent. Despite promises of immaculate vehicles, many customers report that cars are not always perfectly maintained and seem to lack the quality expected from premium rentals. Their rental terms are confusing, with inflexible payment plans and unclear pricing that often lacks transparency. The Artarmon showroom is supposed to cater to longer term rentals, but customer service there can be unresponsive and disorganized. Pickup is said to be convenient, yet the location is over 30 minutes from Sydney Airport and not particularly close to public transport options in Sydney's Eastern Suburbs.
Explore the wide range of vehicles available from BGS & Son in Sydney, from compact cars for city driving to spacious SUVs and premium models, all ready to suit your travel needs.
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Write Review about BGS & SonI was excited about the rental but the pickup process was slower than promised, which caused some frustration. The car itself was in excellent shape and drove well, but the waiting could have been avoided. Better scheduling and punctuality would improve customer experience significantly.
From booking to return, BGS & Son treated me with kindness and professionalism. The car drove beautifully and was spotless. It’s clear they care about their clients’ experience. I would gladly rent again from them and recommend to friends visiting the area.
BGS & Son were so friendly and made the whole rental process super easy. I chose a nice SUV that drove well around the city and on longer trips. The pricing was fair and no hidden fees. If you're looking for a hassle-free car hire with a personal touch, definitely hit these guys up.
I had a great time renting from BGS & Son! The car was in top shape and the staff was friendly and helpful. Everything was smooth, which was perfect for my short weekend getaway. I’d recommend them for anyone needing a stress-free rental experience.
The vehicle was good quality and the team was very approachable which was appreciated. However, the rental paperwork took longer than I expected and that delayed my plans. They could speed things up a bit, but otherwise, a decent overall experience with reliable cars.
I rented a vehicle from BGS & Son recently, and overall the car was well-maintained and clean. However, communication before the rental was a bit slow, which caused some inconvenience. The pickup process was smooth and the price was fair. I would consider renting from them again if these issues are addressed.
Man, these guys at BGS & Son know how to keep it simple and cool. I found a sweet ride for my week-long trip and the whole process was easy breezy. No stress, no fuss, just the way renting a car should be. Big ups to their crew for making it smooth!
The whole experience with BGS & Son was seamless from start to finish. The car was impeccable, the staff courteous, and the pickup/drop-off process was highly efficient. I highly recommend them for anyone valuing a hassle-free rental experience backed by great service.
The rental went okay, nothing amazing. But when I needed some info, customer service was slow and a bit unhelpful. If they stepped up their support, they could definitely improve their ratings. The car itself was fine but the customer care needs work.
Yo, rented a car through BGS & Son for a quick trip around town. The ride was solid and the car was clean enough. That said, I had to wait a bit longer for answers to some questions, which was a bit annoying. But all in all, smooth driving and totally chill experience. Would recommend if speedier chat was possible.
The cars from BGS & Son are reliable, no doubt there. But reaching out for help or inquiries took longer than I would have liked. Customer support should be more responsive to improve the overall experience. That said, the vehicle quality was decent.
I appreciated the variety of cars available at BGS & Son, but I found some of the rental terms confusing. There were extra charges I wasn’t expecting and the insurance details could’ve been more transparent. It’s a good service but be sure to get all terms clarified before booking.
The professionalism of BGS & Son was evident in the documentation and pickup arrangements. Unfortunately, the car’s interior was not as clean as I had hoped, with some dust and crumbs on the seats. This detracted from an otherwise good experience. I'd suggest paying more attention to cleanliness before handover.
The website was a bit clunky and the selection of cars wasn’t very impressive. I found a decent ride but I think expanding their fleet and improving online booking would attract more customers. The process was okay but there’s room for improvement in tech and variety.
The vehicle I picked was really nice and clean. However, there were no clear instructions given on where exactly to meet for pickup, which made me wait longer than expected. That could have been better communicated, but after that, the trip went fine.
The rental prices at BGS & Son were reasonable and the vehicles in good condition. However, I felt the insurance explanation was vague. As a foreign renter, I wanted more clarity on coverage and fees. If they improve transparency, it would be a more trustworthy option.
I found BGS & Son to be pretty average. The cars were okay, not spectacular. The price is fair but nothing special. If you want a straightforward rental without bells and whistles, they’ll serve you. Not the best experience but no major issues either.
